Metservice

1. General Information

This policy applies to the website operating under the URL: metservice.luksoft.info.

The operator of the website and the Administrator of personal data is: Łukasz Szałas, ul. Wielkopolska 3G, 26-600 Radom.
Contact email address of the operator: lszalas@metservice.pl
The operator is the Administrator of your personal data with respect to data voluntarily provided on the website.
The website uses personal data for the following purposes:

  • Handling inquiries through the form

  • Presentation of offers or information

The website collects information about users and their behavior in the following ways:

  • Through data voluntarily entered in forms, which are then stored in the Operator's systems.

  • By storing cookies on users' devices.

2. Selected Data Protection Methods Used by the Operator

Login and personal data entry areas are protected by a transmission layer (SSL certificate). This ensures that personal data and login credentials entered on the website are encrypted on the user's computer and can only be read on the target server.
The operator periodically changes administrative passwords.
To protect data, the operator regularly performs backup copies.

3. Hosting

The website is hosted (technically maintained) on the operator's servers: another company.
The hosting company, to ensure technical reliability, maintains logs at the server level. The following data may be recorded:

  • Resources identified by URL (requested resource addresses – pages, files),

  • Time of the request,

  • Time of the response sent,

  • The client's station name – identified by the HTTP protocol,

  • Information about errors occurring during HTTP transactions,

  • The URL of the previously visited page (referer link) – if the user came to the website via a link,

  • Information about the user's browser,

  • Information about the user's IP address,

  • Diagnostic information related to the self-ordering process via registrars on the website,

  • Information related to handling email sent to and from the operator.

4. Your Rights and Additional Information on Data Usage

In some situations, the Administrator may share your personal data with other recipients if necessary for the execution of a contract with you or to fulfill obligations of the Administrator. This applies to the following groups of recipients:

  • Hosting company as a data processor,

  • Authorized employees and collaborators who use the data to fulfill the purpose of the website's operation.

Your personal data will not be processed longer than necessary to complete the activities related to them, as specified by separate regulations (e.g., for accounting purposes). For marketing data, the processing will not exceed 3 years.
You have the right to request from the Administrator:

  • Access to your personal data,

  • Rectification of your personal data,

  • Deletion of your personal data,

  • Restriction of processing,

  • Data portability.

You have the right to object to the processing of your personal data for legitimate interests pursued by the Administrator, including profiling. However, the right to object cannot be exercised if there are significant legally justified grounds for processing that take precedence over your rights and freedoms, especially in determining, asserting, or defending legal claims.

You can lodge a complaint with the President of the Personal Data Protection Office at ul. Stawki 2, 00-193 Warsaw.
Providing personal data is voluntary but necessary for the operation of the website.
Automated decision-making, including profiling, may occur to provide services under the contract and for direct marketing purposes.

Personal data is not transferred to third countries in the sense of personal data protection regulations, meaning it is not sent outside the European Union.

5. Information in Forms

The website collects information voluntarily provided by users, including personal data if provided.
The website may store information about the connection parameters (time stamp, IP address).
In some cases, the website may store information linking the form data with the user’s email address. In this case, the user's email address will appear in the URL of the page containing the form.
The data provided in the form is processed for the purpose indicated by the specific form, e.g., for service request handling, business contact, registration of services, etc. Each form's context and description clearly inform the user about its purpose.

6. Administrator Logs

User behavior information on the website may be logged. This data is used for website administration purposes.

7. Significant Marketing Techniques

The operator uses statistical analysis of website traffic via Google Analytics (Google Inc., USA). The operator does not provide personal data to this service provider, only anonymized information. The service relies on cookies stored on the user's device. Users can view and edit information gathered through cookies by visiting: https://www.google.com/ads/preferences/

8. Information About Cookies

The website uses cookies.
Cookies are small text files stored on the user's device that allow the user to use the website's features. Typically, cookies contain the name of the website, the time they are stored, and a unique identifier.
The operator of the website is the entity placing and accessing cookies on the user's device.
Cookies are used for the following purposes:

  • Maintaining the user's session (after logging in) so the user doesn't have to enter their login and password on each page.

  • Realizing the objectives defined above in the "Significant Marketing Techniques" section.

Two main types of cookies are used: "session cookies" and "persistent cookies." Session cookies are temporary and are stored until the user logs out, leaves the website, or closes the browser. Persistent cookies remain on the user's device for a specified period or until deleted by the user.
Web browsers usually allow cookies to be stored on the device by default. Users can change their browser settings to block or delete cookies. However, disabling essential cookies may affect the website's functionality.

Cookies placed on the user's device may also be used by entities cooperating with the website's operator, such as Google (Google Inc., USA), Facebook (Facebook Inc., USA), and Twitter (Twitter Inc., USA).

9. Managing Cookies – How to Express and Withdraw Consent

If the user does not want to receive cookies, they can modify the browser settings. However, please note that disabling cookies essential for authentication, security, and maintaining user preferences may impair or, in extreme cases, prevent access to the website.
To manage cookie settings, select the browser you're using from the list below and follow the instructions:

  • Edge

  • Internet Explorer

  • Chrome

  • Safari

  • Firefox

  • Opera

Mobile devices:

  • Android

  • Safari (iOS)

  • Windows Phone